How do I return an item?
There is a 14-day full right of return on items purchased in our webshop. The period is calculated from the day the full order is delivered to you.
If you come from one of the following countries below, the return procedure is as described:
Denmark, Sweden, Germany, Austria, Belgium, Luxembourg, Ireland, Poland
Here it is quite simple to return the items you did not need anyway, just use the enclosed return label we have paid the freight and your return is completely free. Should you be so unlucky that a return label is not included in your order by mistake, you simply contact our customer service per. mail to firstname.lastname@example.org and we will be ready to correct the error.
All other Countries which are not mentioned in any of the above procedure pay the return shipping themselves, and send to the address below within the described return rules. We regret that we are unfortunately unable to provide the same service to all countries at present, but we are working to find a solution that will enable even more countries.
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